How do I renew my insurance and road tax with erenew.my?

A: Log on erenew.my main page or call 016 885 8382 and we will assist you. You only need to tell us:

• Vehicle registration number
• Vehicle Model
• Previous Year Insurance Cover Note
• We will then send you quotation with the amount due for insurance and road tax. If satisfied, just do the payment to our Maybank Account and you will get your valid latest insurance within 24hrs and we will deliver your road tax within 2 working days.

How will you obtain details of my vehicle and insurance if insufficient information is provided during my transaction?

A: That is one of the reason we need the previous insurance cover note, however, we will still verify all information with JPJ. If the details are incomplete, we will call you back to get the missing details and complete the transaction.

Who can use this service?

A: Anyone who has a Malaysian-registered vehicle with JPJ is eligible to use this service. You can also use the service on behalf of your family members.

What are the benefits of renewing my road tax at erenew.my?

A: erenew.my let you renew online. This service is hassle-free, time-saving, cost-effective and accessible at any time. And we will also remind your expiry date year by year.

Is it safe to renew my road tax through erenew.my?

A: Yes, it is safe and secure. All the road tax renewal through erenew.my has been verified and approved by Jabatan Pengangkutan Jalan (JPJ) and the Malaysian Government. You will also receive a copy of receipt issue by Jabatan Pengangkutan Jalan (JPJ).

What kind of vehicles can I renew erenew.my?

A: At the moment we offer renewal services for all vehicles registered under PRIVATE usage only.

How do I know if my transaction was successful?

A: Every successful transaction will be issued with an e-Services receipt. If there are any matters or doubts about the service, you may contact our officers for assistance through facebook page or whatsapp 016 885 8382.

What are the types of payment options available?

A: We support the following payment methods

• Online transfer
• Maybank QR Pay
• Sarawak Pay
• Boost Pay

Can I renew my road tax if I have outstanding traffic summonses?

During the renewal process, Jabatan Pengangkutan Jalan (JPJ) will check any outstanding summons and blacklist records at both JPJ and PDRM's database systems. In order to proceed with this renewal, it is necessary for you to make payment for all your outstanding traffic offences recorded.

How will I receive my road tax after I have completed my payment?

A: We will deliver to your doorstep with the following estimated time arrival:

• Kuching : RM 15 (2 working day)

Can I renew more than one road tax application at a time?

A: Yes, you can renew more than one road tax on behalf of others provided one renewal is done at a time.

What are the RM15 charges involved in road tax renewal?

A: The charges are runner fee and delivery charges.